SHIPPING POLICY

 

Effective Date: June 2026

Last Updated: June 2026

Skye Peptides Inc.

Website: https://SkyePeptidesInc.com

Email: sales@skyepeptidesinc.com

SHIPPING POLICY OVERVIEW

At Skye Peptides Inc., we understand that timely and reliable delivery is an important component of supporting scientific research activities. We are committed to processing and shipping orders efficiently while maintaining appropriate handling standards for research-grade materials.

This Shipping Policy outlines our procedures, responsibilities, limitations, and customer obligations regarding order fulfillment, shipping, delivery, customs clearance, package acceptance, and shipment-related issues.

By placing an order through Skye Peptides Inc., customers acknowledge and agree to the terms outlined in this Shipping Policy.

IMPORTANT RESEARCH USE NOTICE

ALL PRODUCTS SOLD BY SKYE PEPTIDES INC. ARE OFFERED STRICTLY FOR RESEARCH PURPOSES ONLY.

Products sold through our website:

  • Are not intended for human consumption.

  • Are not intended for medical use.

  • Are not intended for therapeutic use.

  • Are not intended for diagnostic use.

  • Are not intended for veterinary use.

  • Are not intended for cosmetic applications.

  • Are not intended for food use.

Customers remain solely responsible for ensuring lawful possession, importation, storage, handling, and use of all purchased products.

1. ORDER PROCESSING

Processing Time

Most orders are processed within:

1–3 business days

after successful payment authorization and order verification.

During periods of elevated order volume, promotional events, holidays, inventory audits, severe weather conditions, or unforeseen operational disruptions, processing times may be extended.

Processing time refers to the period required to prepare an order for shipment and does not include carrier transit time.

Business Days

Business days generally include:

  • Monday

  • Tuesday

  • Wednesday

  • Thursday

  • Friday

Excluding:

  • Federal holidays

  • Carrier holidays

  • Company-observed closures

  • Emergency operational interruptions

Orders submitted during weekends or holidays are typically processed on the next available business day.

2. ORDER VERIFICATION

To protect customers and maintain transaction security, Skye Peptides Inc. reserves the right to conduct order verification procedures.

Verification may include:

  • Billing verification

  • Address verification

  • Identity confirmation

  • Payment review

  • Fraud screening

  • Compliance review

Orders requiring additional verification may experience processing delays.

Failure to provide requested information may result in order cancellation.

3. SHIPPING CARRIERS

Skye Peptides Inc. may utilize various shipping carriers depending upon:

  • Destination

  • Shipping method selected

  • Package size

  • Product category

  • Operational requirements

Carriers may include:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Regional carriers

  • International courier services

Carrier availability may change without notice.

We reserve the right to select alternative carriers when operationally necessary.

4. SHIPPING METHODS

Available shipping methods may include:

Standard Shipping

Economical delivery option for most orders.

Expedited Shipping

Faster transit times where available.

Priority Shipping

Priority carrier services with accelerated delivery.

Express Shipping

Premium delivery services subject to carrier availability.

Availability may vary by destination and shipment characteristics.

Shipping estimates are not guarantees unless explicitly stated by the carrier.

5. SHIPPING CONFIRMATION

Once an order has been shipped, customers typically receive:

  • Shipment confirmation email

  • Tracking information

  • Carrier details

  • Shipment updates where available

Tracking information may require time to become active within carrier systems.

Customers are responsible for monitoring shipment progress using provided tracking information.

6. DELIVERY ESTIMATES

Estimated delivery times are provided solely as general guidance.

Actual delivery times may vary due to:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • Transportation disruptions

  • Security reviews

  • Regulatory inspections

  • High-volume shipping periods

  • Natural disasters

  • Force majeure events

Skye Peptides Inc. does not guarantee delivery dates unless explicitly stated in writing.

7. DOMESTIC SHIPPING

For orders shipped within the United States, estimated transit times may range from:

Standard Shipping

2–7 business days

Priority Services

1–4 business days

Express Services

1–2 business days

Transit times are estimates only and may vary by carrier and destination.

8. INTERNATIONAL SHIPPING

Skye Peptides Inc. may offer international shipping to eligible destinations.

International customers acknowledge and agree that:

  • Import laws vary by country.

  • Customs procedures vary by country.

  • Regulatory requirements vary by country.

  • Delivery times may be significantly extended.

International shipments may require additional documentation or customs review.

9. CUSTOMS, DUTIES, AND IMPORT FEES

International customers are solely responsible for:

  • Customs duties

  • Import taxes

  • VAT

  • GST

  • Brokerage fees

  • Regulatory permits

  • Government assessments

These charges are not included in product pricing unless specifically stated otherwise.

Failure to pay applicable fees may result in shipment delays, refusal, abandonment, destruction, or seizure.

10. IMPORT COMPLIANCE RESPONSIBILITY

Customers are solely responsible for determining whether products may legally enter their jurisdiction.

Before ordering, customers should verify:

  • Import legality

  • Research regulations

  • Customs restrictions

  • Licensing requirements

  • Institutional requirements

Skye Peptides Inc. makes no guarantee regarding import eligibility in any specific jurisdiction.

11. CUSTOMS DELAYS

International shipments may be delayed by:

  • Customs inspections

  • Regulatory reviews

  • Border security procedures

  • Documentation requests

Such delays are outside the control of Skye Peptides Inc.

Refunds generally will not be issued solely due to customs processing delays.

12. CUSTOMS SEIZURES AND CONFISCATIONS

Customers acknowledge that customs authorities may inspect, detain, refuse, confiscate, or destroy shipments.

Skye Peptides Inc. is not responsible for:

  • Customs confiscations

  • Regulatory seizures

  • Import denials

  • Government actions

  • Border inspections

Customers assume all import-related risks.

13. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing complete and accurate shipping information.

This includes:

  • Full legal name

  • Street address

  • Apartment or suite numbers

  • Postal code

  • Contact information

Incorrect information may result in:

  • Delays

  • Lost shipments

  • Returned packages

  • Additional shipping fees

14. ADDRESS CHANGES

Address modifications may only be accommodated before shipment processing is completed.

Once an order has been transferred to a carrier, address changes may not be possible.

Additional fees imposed by carriers remain the responsibility of the customer.

15. UNDELIVERABLE PACKAGES

Packages may be returned due to:

  • Incorrect addresses

  • Refused delivery

  • Unclaimed shipments

  • Carrier inability to deliver

Customers may be responsible for:

  • Return shipping fees

  • Reshipment fees

  • Carrier processing charges

Original shipping charges are generally non-refundable.

16. LOST PACKAGES

A package may be considered lost only after carrier investigation procedures have been completed.

Customers should contact us promptly if tracking indicates unusual delays.

Investigation timelines vary by carrier.

Replacement shipments or credits may be offered at our discretion following investigation outcomes.

17. STOLEN PACKAGES

Once a carrier marks a shipment as delivered, responsibility generally transfers to the recipient.

Skye Peptides Inc. is not responsible for:

  • Porch theft

  • Mail theft

  • Unauthorized acceptance

  • Package tampering after delivery

Customers are encouraged to:

  • Use secure delivery locations.

  • Monitor tracking updates.

  • Retrieve packages promptly.

18. DAMAGED SHIPMENTS

Customers should inspect shipments immediately upon receipt.

If damage is observed:

  1. Retain all packaging materials.

  2. Photograph package condition.

  3. Photograph product condition.

  4. Contact us promptly.

Claims may require carrier review and documentation.

Failure to report damage promptly may affect claim eligibility.

19. TEMPERATURE-SENSITIVE PRODUCTS

Certain research materials may be sensitive to environmental conditions.

While reasonable packaging measures may be employed, customers acknowledge that:

  • Transit conditions vary.

  • Weather conditions vary.

  • Carrier handling practices vary.

Customers are responsible for promptly retrieving and properly storing products upon delivery.

20. DELIVERY TO RESEARCH FACILITIES

For shipments directed to laboratories, universities, institutions, or commercial facilities:

Customers are responsible for ensuring:

  • Authorized receiving personnel are available.

  • Delivery access requirements are met.

  • Institutional receiving procedures are followed.

Missed deliveries may result in carrier delays or additional charges.

21. SIGNATURE REQUIREMENTS

Certain shipments may require:

  • Adult signature

  • Direct signature

  • Institutional receiving confirmation

Signature requirements may be added at our discretion for security purposes.

22. RISK OF LOSS

To the maximum extent permitted by applicable law, risk of loss transfers to the customer when the shipment is transferred to the carrier.

Carrier possession constitutes fulfillment of our shipping obligation.

23. FORCE MAJEURE EVENTS

Shipping timelines may be impacted by circumstances beyond our control, including:

  • Severe weather

  • Natural disasters

  • Pandemic events

  • Transportation interruptions

  • Labor disputes

  • Government restrictions

  • Cybersecurity incidents

  • Supply chain disruptions

Skye Peptides Inc. shall not be liable for delays arising from such events.

24. ORDER HOLDS

Orders may be placed on hold for:

  • Fraud review

  • Payment verification

  • Inventory confirmation

  • Compliance review

  • Regulatory concerns

Customers may be contacted if additional information is required.

25. PARTIAL SHIPMENTS

Where operationally necessary, Skye Peptides Inc. reserves the right to ship orders in multiple packages.

Customers will receive tracking information for each shipment when available.

26. SHIPPING POLICY CHANGES

We reserve the right to update, revise, or modify this Shipping Policy at any time.

Changes become effective upon publication to our website.

Continued use of our website and services constitutes acceptance of any revised Shipping Policy.

27. CONTACT INFORMATION

For shipping-related inquiries, tracking assistance, delivery concerns, or fulfillment questions, please contact:

Skye Peptides Inc.

Website: https://SkyePeptidesInc.com

Email: sales@skyepeptidesinc.com

CUSTOMER ACKNOWLEDGMENT

By placing an order with Skye Peptides Inc., the customer acknowledges that they have read, understood, and agreed to this Shipping Policy.

The customer further acknowledges that all products are sold strictly for research purposes only and are not intended for human consumption, medical use, therapeutic use, or any other prohibited application.